While our product assortments change often, our policy remains consistent year after year.
While our product assortments change often, our policy remains consistent year after year. Items can be returned after 7 days of confirmed delivery, provided they are unused, unworn, and in their original packaging. Each pre-paid return label incurs
We are unable to process order exchanges on our Marketplace; we can only assist with returns. If you would like to exchange your order, we recommend returning the unwanted item(s). If the vendor is still available on the Marketplace, you can then mak
If you have lost access to your Return Status page to print your return label or download your QR code, please contact us, and we will provide you with your return status link.
If your order includes items from multiple brands, you must request a return label for each brand. Please keep in mind that there is a $9.99 processing fee per brand. If you order items from three different brands, you will receive three shipping con
If you don't have a printer at home, we recommend enlisting the assistance of a friend or family member to print the label for you. We also recommend going to your local library or a stationery store, such as Staples, which will often provide you wit
We will process your refund to the original form of payment within 5 business days of receiving your return. If you haven't received your refund yet, please contact [email protected].
Due to health and hygiene standards, all purchases made from our "Beauty & Skincare" collection are considered final sale. These items are not eligible for return or exchange. This policy is clearly stated on the respective product pages before addin
Due to the weight of certain products from select vendors, our marketplace is currently unable to accommodate return requests for these items. Consequently, we are unable to issue a prepaid return label or provide a QR code. However, we want to assur