Marketplace Help Center logo
Marketplace Help Center logo

All articles

Something Is Missing?Updated a month ago

When your order arrives, make sure to inspect the contents.

If you have encountered a situation where you suspect some products are missing from your order, we are here to assist you in resolving this concern.

To enable us to initiate the claims process, we kindly request that you provide us with your order number and a description of the missing items. Please use the link provided to begin the claims process.

We assure you that we will work diligently to address your concern and provide a satisfactory resolution. 

To submit a claim on your behalf to the vendor, please contact us:

  • Submit a request through our Contact Form
    • Click "Report Issue" from the same page
  • Email us at [email protected]
  • Start a live chat by clicking the chat icon in the bottom right-hand corner of our site
Was this article helpful?
Yes
No