No Movement On My Tracking?Updated a month ago

The tracking information may not indicate any movement even if your package is in transit because carriers do not always scan packages upon pickup.

If it has been at least 7 business days since the tracking information was last updated, please contact us. We want to assure you that we will work diligently to address your concern and provide a satisfactory resolution. 

To submit a claim on your behalf to the vendor, please contact us:

• Submit a request through our Contact Form
  • Click "Report Issue" from the same page
• Email us at [email protected]
• Start a live chat by clicking the chat icon in the bottom right-hand corner of our site