Fulfillment/Shipping Questions

Common inquiries about shipping, delivery, and courier services

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Do you offer gift request?

We understand it can be disappointing, but unfortunately, we do not offer gift requests on our Marketplace. If your purchase is intended as a gift, you can choose one of the following options:. Ship to your own address and create a gift receipt:. Pla

How do I receive free shipping?

To be eligible for free shipping, thresholds are displayed in the header of the website, and your shipping rate will be calculated at checkout.

Can I ship to multiple locations?

Each order will ship to one address. If you would like to ship items to separate addresses, please place multiple orders.

How long will it take for my order to ship and arrive?

All orders will be shipped within three business days, unless otherwise stated on the product page. Each vendor will ship each item in your order separately, and you will receive tracking emails from each vendor included in your order. Although we ai

What shipping carriers do you use?

Each vendor on your order will ship their product within a separate package. Each vendor works with a variety of freight providers to ensure you get the best service possible for your location.

May I ship to a Post Office Box?

At this time we are not able to ship to addresses with a PO Box. Please provide a physical address for your shipment.

May I ship an order outside of the United States?

Shipping addresses must be within the United States.